Get in touch
We're here to help with booking enquiries, creator questions, or anything else.
For Travellers
Questions about bookings, itineraries, perks, or your upcoming trip.
support@sasutravel.comFor Creators
Getting started, itinerary questions, earnings, or portal support.
creators@sasutravel.comPartnerships
Hotel partnerships, brand collaborations, or press enquiries.
partnerships@sasutravel.comWhen to expect a response
General enquiries
Within 24 hours
Quote requests
Within 24-48 hours
Booking modifications
Within 24 hours
Urgent travel issues
Same day during business hours
Travelling now and need help?
If you're currently on a trip and experiencing an issue that needs immediate attention, contact our emergency support line. We have direct relationships with our partners and can help resolve issues quickly.
urgent@sasutravel.com